Content
Which airlines, markets, fares and ancillaries must be available?
TECHNICAL GUIDE
GDS and NDC: design around the distribution strategy.
Understand how content, offers, orders, ticketing and servicing affect the flight platform you need to build.
Strategy→
Architecture→
Integration→
Transaction→
Operations
The key design questions
Transactions
How are offers priced, ordered, paid, ticketed and changed?
Operations
Who manages queues, schedule changes, refunds and traveller support?
Comparison dimensions
- Coverage and commercial access
- Offer and order models
- Ancillary support
- Ticketing and fulfilment
- Changes and cancellations
- Operational tooling and support
Integration preparation
- Confirm provider and airline access.
- Document target customer journeys.
- Map booking and servicing states.
- Prove representative transactions.
- Design queues and failure handling.
- Launch with monitoring and ownership.
START WITH THE HARD PART
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